At Cherries Musical, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us when you visit our website, make a purchase, or interact with our services.
1. Information We Collect - We collect both personal and non-personal information to ensure a smooth and personalised shopping experience.
- Personal Information:
- Includes your name, email address, phone number, shipping and billing addresses, payment information, and account credentials.
- Non-Personal Information:
- Includes browsing behavior, device details, IP address, location data, and product preferences.
- Transactional Information:
- Includes purchase history, order details, and customer service interactions.
2. How We Use Your Information - We use your information to provide and improve our products and services in the following ways:
- Order Processing & Management:
- To fulfill orders accurately, manage shipping, and update you on your order status.
- Customer Communication:
- To send order confirmations, updates, newsletters, promotional offers, and other relevant information based on your preferences.
- Experience Enhancement:
- To improve our website performance, product recommendations, and overall customer experience.
- Fraud Prevention:
- To detect, monitor, and prevent fraudulent activities or unauthorised account access.
3. Sharing Your Data - We never sell or rent your personal information to third parties. Your data may be shared only under specific, trusted circumstances:
- Delivery Partners:
- To ensure your orders reach you safely and on time.
- Secure Payment Processors:
- To complete transactions and safeguard payment information.
- Analytics & Marketing Platforms:
- (e.g., Google Analytics, Meta Pixel) to help us better understand user behavior and enhance our services.
- Customer Reviews & Photos:
- Only shared with your consent, to showcase real customer experiences on our platform
4. Data Security - Your privacy and data security are our top priorities. We use advanced measures to protect your personal information:
- Encryption:
- All data transmitted between your device and our website is protected using SSL (Secure Socket Layer) technology.
- Secure Payments:
- We work only with verified and trusted payment gateways.
- Regular Security Audits:
- Our systems are reviewed and updated periodically to prevent unauthorized access, misuse, or disclosure.
5. Customer Rights - Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of promotional communications.
- Restrict or object to specific types of data processing.
To exercise these rights, please contact us at support@cherriesmusical.com. We will respond promptly in accordance with applicable data protection laws.
6. Changes to this privacy policy :
We may update this Privacy Policy periodically to reflect new practices, products, or legal requirements. Updates will be posted on our website with a revised Effective Date. We encourage you to review this page regularly to stay informed about how we protect your data.
7. Cookies :
We use cookies and similar tracking technologies to improve your browsing and shopping experience. These tools help us understand how you interact with our website, remember your preferences, and provide personalised content. You can manage or disable cookies at any time through your browser settings.
8. Contact Us :
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:
Email: support@cherriesmusical.com
Website: [www.cherriesmusical.com]
Phone/WhatsApp: +91-XXXXXXXXXX